Is Infinox a Scam? The Facts You Need to Know

The dealer infinox.com operates as a contract-for-difference (CFD) brokerage, offering multiple account types and additional services, including a referral program. The platform is licensed by the UK’s Financial Conduct Authority (FCA); however, in reality, the only useful regulatory approval it holds is from an offshore authority. Despite marketing its services via the trading platforms MetaTrader 4 and 5, the broker prioritizes its browser-based trading solution. Client reviews are predominantly negative or appear to be fabricated. This report examines whether the company is a scam.

Company Highlights

Key Infinox Trading Features

Infinox offers two types of accounts: ECN (Electronic Communication Network) and STP (Straight Through Processing). Each model has distinct features, such as execution speed and commission structure. Additionally, the broker classifies accounts based on trader requirements, including Individual, Joint, and Corporate accounts. A demo account is also available for trial trades.

The minimum deposit required on the platform is $50. However, there is no differentiation between account types in terms of deposit structure. The company actively promotes its IXO Prime program, a so-called “premium” partnership that claims to offer exclusive benefits such as 24/7 customer support, a wider range of payment options, asset protection, and risk management. Notably, participation in the VIP program requires an undisclosed deposit amount determined individually.

The company’s leverage ranges from 1:20 to 1:1000. While a 1:20 ratio is within normal industry standards, the 1:1000 leverage threshold is a significant red flag indicative of fraudulent practices. In the UK, regulated firms are legally limited to a maximum leverage of 1:30. Moreover, this limit applies only to the original Infinox brand, which raises concerns about clone scams using its name — a topic addressed in a later section.

For currency pair trading, spreads start at 0.3 pips but can reach up to 85.7 pips depending on the financial instrument and execution technology. The broker enforces a margin call at 50% of the required margin level. It also claims to offer negative balance protection.

The primary downside of these trading conditions is the high leverage ratio, which significantly increases the likelihood of financial losses within the first trading sessions. Additionally, there are reported issues with demo account registration, preventing users from fully accessing the platform’s functionality.

Overview of Available Trading Instruments

According to Infinox management, the platform provides access to over 900 financial instruments, including CFDs, currency pairs, bonds, indices, and commodities. While this may be accurate for the legitimate entity, the offshore version of the broker severely limits asset availability.

Furthermore, the platform exploits the nature of CFDs to engage in price manipulation. There is no actual partnership with liquidity providers, meaning all trades are structured to result in client losses, further exacerbating conflicts of interest.

Infinox.com Trading Platform Analysis

Infinox advertises compatibility with various trading platforms, including proprietary software IX Social and licensed versions of MetaTrader 4 and MetaTrader 5. However, the company places significant emphasis on its web-based terminal.

The functionality of the browser-based platform is highly restrictive, featuring minimal liquidity. The broker’s management manipulates trading fees, spreads, and even the prices of specific financial instruments. Consequently, users frequently incur financial losses on their transactions.

Additional Services

One of Infinox’s key auxiliary services is PAMM accounts, allowing clients to invest in accounts managed by experienced traders. The system operates through the IX Social application. However, given the broker’s poor reputation and history of cloning functionalities, access to the PAMM account interface is reportedly unreliable.

The platform also offers educational content, daily market analytics, and expert support for novice traders. Additionally, it promotes an affiliate program with two tiers: Introducing Broker and Affiliate. Participants can earn between $20 and $1,200 per referred trader, expedited withdrawals, and access to promotional materials for recruitment.

Fee Structure. Are You Paying More Than You Should?

The company charges different commissions depending on the trading model. For ECN accounts, commissions start at $7 per trade, whereas STP accounts have zero base commissions. Swap-free accounts are only available under Islamic accounts, which must be requested individually. The platform does not charge inactivity fees but reserves the right to deactivate accounts after three months of inactivity.

Banking or payment system fees apply. Withdrawals incur a $15 fee, with users limited to one free withdrawal per month. Since most transactions are conducted in cryptocurrency, network fees also apply.

Legitimacy of Infinox

The company Infinox is registered as a legal entity in the United Kingdom and holds a license from the UK’s FCA. However, that branch is running on another website, www.infinox.co.uk, does not serve retail traders, and focuses solely on institutional clients. When it comes to individual users, they have to deal with a company licensed under an offshore regulator and operating on www.infinox.com.

The dealer also possesses a license from an offshore regulator, the Financial Services Commission (FSC) of Mauritius. As a tier-3 regulator, the FSC is known to accommodate fraudulent brokers, often ignoring trader complaints and failing to conduct proper audits.

The founders have leveraged the reputation and branding of an existing broker to create an illusion of legitimacy, a common tactic among fraudulent financial firms.

The Broker’s Past and Present

Infinox claims to have partnerships with liquidity providers and boasts various industry awards. However, an independent Whois domain analysis contradicts these claims, revealing that the brokerage was only established in late 2024. Web archive records further support this timeline.

Conclusion

Infinox is a suspicious brokerage offering unfavorable trading conditions. We strongly advise against investing funds in this company. Customer reviews are overwhelmingly negative, with many appearing to be fabricated. The platform operates on low-quality software, and its claims of FCA regulation can be considered misleading as the UK branch does not serve retail traders.

Weighing the Pros and Cons

Common Questions